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ProServe Group

Durham NC Fire Protection Services

Rated 4.9 out of 181 reviews

ProServe Fire Protection provides complete fire safety equipment installation, inspection and testing, maintenance and repair services to properties in Durham, NC and the surrounding areas.

We are available 24 hours a day to meet your fire protection needs. Read our reviews and find out why ProServe Fire is considered to be the best fire protection company in the Durham, NC area.

Local Reviews
for Durham, NC

ProServe Fire Protection Rated 4.2 out of 5 stars based on 5 customer reviews
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Review of ProServe Fire Protection

1 thing, when they come for services, please enter our side entrance, as coming through the front hits our tracker.


Jacob was GREAT!




Review of ProServe Fire Protection

Jacob was GREAT! He provided great service in a timely matter. Vert thoughtful, thorough and well mattered.


Facility Manager




Review of ProServe Fire Protection

Jacob Shaffer has a professional approach to all that he does and has done for us while making sure that we are 100% compliant and up to code. He is willing to do whatever is necessary to get this job complete and that is just what we need! Thank you for sending him here to take care of us!


Great Service




Review of ProServe Fire Protection


Really Awful and HORRIBLE Service!!




Review of ProServe Fire Protection

It is really too bad that BurgerFi has to deal with the utter incompetence of the team that came out this morning! A shame! Here's what happened. The service technicians, Rick and Joshua arrived at 10:50 ish A.M. to check on and change the tags for the fire ext. and the fire suppression unit. At 11:05. A.M. Rick turned off the gas to the grill (which is understandable,) but failed to turn it back on he did look at the grill for literally a minute before letting us use his lighter to try to turn it on, which we were unable to do. Since he is the one who serviced our unit and disconnected the gas (again, understandable,) he should have ensured that it was operating again. At the same time, Rick accidentally set-off the fire alarm and had to summon the fire dept. to turn off the fire alarm. At the same time, he disconnected the power to the fryers and the grill making them both completely useless especially at the beginning of our lunch rush. During this time that we were open for business and were not able to serve our customers for lunch, we lost about 17 customers because we had no power/gas/fire alarm going off. As the General Manager at this BurgerFi unit, I am very reluctant to have your company come back out this Wednesday night to clean our hoods and exhaust system. I am putting absolutely zero faith in these opinions because I even doubt that it will be read Jimmy


Matthew M.

Matthew M.

KITCHEN SUPP ALSO DUE - see Job 21002910 Tech Clock IN/OUT IVR 844-347-3487 215794 Initial Services Performed: Semi-Annual Kitchen System Inspection Deficiencies Discovered: The surfactant is low in the CORE system. (1) gauge is rusted and needs to be replaced. Scope of Work Proposed: Replenish the surfactant. Replace (1) gauge. Exclusions: Electrical and /or Plumbing work (if required). Permits (if required). Any changes mandated as a result of an Authority Having Jurisdiction (AHJ) review of the proposed scope of work. Fire Suppression Repair

Near Watkins Rd, Durham, NC 27707
Matthew M.

Matthew M.

ELECTRIC WET CHEMICAL CAPTIVEAIRE SUPP SYSTEM This system uses the cocking lever (Ansul Part Number: 26310) for use with 24 volt automans Tech Clock IN/OUT IVR 844-347-3487 321761 Fire Suppression Inspection

Near Renaissance Pkwy, Durham, NC 27713
Matthew M.

Matthew M.

KITCHEN SUPP ALSO DUE - see Job 21002910 Tech Clock IN/OUT IVR 844-347-3487 354323 Portable Extinguishers and Emergency / Exit Lights Inspection

Near Watkins Rd, Durham, NC 27707
Matthew M.

Matthew M.

EXT AND EE ALSO DUE - see Job 21003136 Tech Clock IN/OUT IVR 844-347-3487 354355 Fire Suppression Inspection

Near Watkins Rd, Durham, NC 27707
Joey J.

Joey J.

Tech Clock IN/OUT IVR 844-347-3487 286123 Portable Extinguishers and Emergency / Exit Lights Inspection Conduct annual inspection on all extinguishers throughout location as required per NFPA10 and any other applicable codes/standards (review all areas with site manager). Conduct 30 sec.Annual Push Button test on all Emerg/Exit lights throughout location and certification sticker on each unit. Must leave copy of completed, signed inspection report onsite, and submit 1 copy with your invoice. Deficiency: COMBO LIGHT NEEDS TO BE REPLACED

Near Fayetteville Rd, Durham, NC 27713
Joey J.

Joey J.

Portable Extinguishers Service Call missing a fire extinguisher and have a broken case in the low side on the 2nd floor of building 5000

Near Rose Garden Ln, Durham, NC 27707
Joey J.

Joey J.

Tech Clock IN/OUT IVR 844-347-3487 286121 Portable Extinguishers and Emergency / Exit Lights Inspection Conduct annual inspection on all extinguishers throughout location as required per NFPA10 and any other applicable codes/standards (review all areas with site manager). Conduct 30 sec.Annual Push Button test on all Emerg/Exit lights throughout location and certification sticker on each unit. Must leave copy of completed, signed inspection report onsite, and submit 1 copy with your invoice.

Near Shannon Rd, Durham, NC 27707
Joey J.

Joey J.

Portable Extinguishers Warranty Call Inspect missed extinguishers. Fire marshal is involved

Near Rose Garden Ln, Durham, NC 27707
Jacob  S.

Jacob S.

Perform the Annual Portable Fire Extinguisher Inspection as per NFPA 10. Any maintenance services or new units required must be documented and customer authorization obtained before work can be performed. Semi-Annual Kitchen Suppression System Inspection as per NFPA 17A. Fire Alarm system (if present) must be placed on test prior to performing service. Access to FACP for purpose of reset must be made available prior to conducting full function test. MUST COLLECT PAYMENT AT THE TIME OF SERVICE FOR THIS APPOINTMENT. PC1 Pricing unless otherwise posted Can take a VISA/MC/AMEX/DSCR, check or cash. Portable Extinguishers and Fire Suppression Inspection

Near Meadow Dr, Durham, NC 27713
Jacob  S.

Jacob S.

Portable Extinguishers and Fire Suppression Inspection Perform the Annual Portable Fire Extinguisher Inspection as per NFPA 10. Any maintenance services or new units required must be documented and customer authorization obtained before work can be performed. Semi-Annual Kitchen Suppression System Inspection as per NFPA 17A. Fire Alarm system (if present) must be placed on test prior to performing service. Access to FACP for purpose of reset must be made available prior to conducting full function test. MUST COLLECT PAYMENT AT THE TIME OF SERVICE FOR THIS APPOINTMENT. PC1 Pricing unless otherwise posted Can take a VISA/MC/AMEX/DSCR, check or cash.

Near Meadow Dr, Durham, NC 27713
Richard H.

Richard H.

Near Durham-Chapel Hill Blvd, Durham, NC 27707
Richard H.

Richard H.

Near Pickett Rd, Durham, NC 27705
Richard H.

Richard H.

Near Fayetteville Rd, Durham, NC 27713
Richard H.

Richard H.

Near Durham-Chapel Hill Blvd, Durham, NC 27707
Richard H.

Richard H.

Near Durham-Chapel Hill Blvd, Durham, NC 27707
Richard H.

Richard H.

Near Renaissance Pkwy, Durham, NC 27713
Richard H.

Richard H.

Near Blackwell St, Durham, NC 27701
Jacob  S.

Jacob S.

Portable Extinguishers and Emergency / Exit Lights Inspection Collect Pay at Time on this account. PC-1 pricing. cash, check or Visa/Mastercard can be accepted with a call in to the main office. VERFIY Email address 10 lb ABC Back Door: Perform the Annual Portable Fire Extinguisher Inspection as per NFPA 10. 5 lb ABC Front Door: Perform the Annual Portable Fire Extinguisher Inspection as per NFPA 10. 5 lb ABC Break Room: Perform the Annual Portable Fire Extinguisher Inspection as per NFPA 10. Any maintenance services or new units required must be documented and customer authorization obtained before work can be performed. (Quick Check) Perform the Annual Emergency/Exit Light Inspection to each unit on-site. No certification label is to be applied for this type of inspection. Additional maintenance needed i.e.batteries and bulbs must have customer approval. Any units that require replacement must be documented as a deficiency and installed on an approved return trip, if same day a

Near Emperor Blvd, Durham, NC 27703
Jacob  S.

Jacob S.

Tech Clock IN/OUT IVR 844-347-3487 341552 Portable Extinguishers Inspection Perform the Annual Portable Fire Extinguisher Inspection as per NFPA 10. Any maintenance services or new units required must be documented and customer authorization obtained before work can be performed.

Near Iredell St, Durham, NC 27705
Jacob  S.

Jacob S.

Tech Clock IN/OUT IVR 844-347-3487 360376 Paint Booth Inspection paintbooth inspection

Near Iredell St, Durham, NC 27705
Jacob  S.

Jacob S.

S2011130441 Initial Service(s) Performed: Annual Emergency Exit Light Inspection per NFPA 101 Deficiencies Identified: (1) Combination light(s)at the main entrance needs to be replaced. Scope of Work: Definitions of what each line item listed service below is as follows: Replace (1) combo light -The emergency lighting system shall be arranged and maintained to provide the required illumination automatically in the event of any interruption of normal lighting. Exclusions: Electrical and /or Plumbing work (if required). Permits (if required). Any changes mandated as a result of an Authority Having Jurisdiction (AHJ) review of the proposed scope of work. Emergency / Exit Lights Repair the combo light at the main entrance needs to be replaced - repair

Near New Hope Commons Dr, Durham, NC 27707
Jacob  S.

Jacob S.

Portable Extinguishers and Fire Suppression Inspection Perform the Annual Portable Fire Extinguisher Inspection as per NFPA 10. Any maintenance services or new units required must be documented and customer authorization obtained before work can be performed. COLLECT PAYMENT. PC-1 pricing. Visa/Mastercard can be accepted with a call in to the main office. Ansul R102 3 gallon right end of hood in end cabinet: Semi-Annual Kitchen Suppression System Inspection as per NFPA 17A. Fire Alarm system (if present) must be placed on test prior to performing service. Access to FACP for purpose of reset must be made available prior to conducting full function test. If unable to disarm alarm or place on test document same on inspection report as reason why full function test did not occur.

Near Lynn Rd, Durham, NC 27703
Matthew M.

Matthew M.

Tech Clock IN/OUT IVR 844-347-3487 215794 Initial Services Performed: Semi-Annual Kitchen System Inspection Deficiencies Discovered: The surfactant is low in the CORE system. (1) gauge is rusted and needs to be replaced. Scope of Work Proposed: Replenish the surfactant. Replace (1) gauge. Exclusions: Electrical and /or Plumbing work (if required). Permits (if required). Any changes mandated as a result of an Authority Having Jurisdiction (AHJ) review of the proposed scope of work. Fire Suppression Repair

Near Watkins Rd, Durham, NC 27707
Richard H.

Richard H.

Near Hope Valley Rd, Durham, NC 27707
Richard H.

Richard H.

Near S Mangum St, Durham, NC 27701